Please let us know

If you are unable to attend a workshop once you have booked, do please let us know as it is possible to cancel a booking in certain circumstances. Our workshops are for limited numbers, so we don’t like to waste spaces unnecessarily as we do have waiting lists for some events.

Cancellation policy

If you have paid for an event and need to cancel then we will provide a refund as follows:

  1. An administration fee of £5 is retained to cover our costs.
  2. If you cancel more than 3 working days before the event you will receive a full refund, minus the administration fee.
  3. If you cancel within 3 working days of the event, then there is no refund.

Please contact us to cancel.

If we cancel a workshop

Occasionally, we may need to cancel a workshop. In these circumstances, you get a full refund.

Sometimes there is an alternative solution

If we or you have to cancel a booking, we may be able to offer you a one-to-one session as an alternative. Please click here to find out more.