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Passwords: a thorny issue

Much debate went into issue of what questions we could reasonably ask about passwords in our Five Minute Healthcheck. While we wanted to encourage people to think about what they did, we did not want people to feel we were asking for sensitive information. This blog looks at the question “Where do you keep your

Bar chart showing the format of documents received by a business

Documents, documents and more documents

We all know that every business relies on documents, but how many do we have to cope with and what do we do with them? What did our Heathcheck say about the way people manage their documents? We asked questions about the quantity of documents handled by the business and what happened to them. What

Nepeta Consulting website front page

Does a business need a website?

Our Business Healthcheck questionnaire has been running for nearly a month now. It has two aims: To make people think about how they run their business and whether there were any inherent risks or inefficiencies in the way they operate. To look at how businesses in general operate in various key “backroom” areas. The survey side

a checklist for putting the Nepeta website live

The joy of the checklist

The new website went live yesterday. It was always going to be a slightly interesting job as we did not particularly want to have our site down for any longer than we had to, but we were changing technology, format and content. I do not like nasty surprises when going near any live installation so the

If your office goes up in flames

Why bother doing back-ups?

As part of our Business Review we always ask clients about their back-up arrangements, just to check that they are doing the basics right.  The range of responses to this question is quite revealing. Most people know that they should be making regular back-ups of their critical data, as a minimum, and keeping copies off-site but a

Don't get behind with your filing - let us help you get organised

Reduce your Paperwork Mountain

At a talk to the Malvern Small Business Forum the other week we highlighted the excessive amount of paperwork, both physical and electronic, that could be generated from by processing a single order when each of the several participants filed what they felt was reasonable.  Afterwards, one member of the audience remarked that the problem

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